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Services

HERO Home Health Services focuses on delivering a comprehensive care plan customized to each client. 

Our Services

At HERO, we prioritize collaboration and personalized care. Our team works alongside you, your family, and your healthcare professionals to assess your needs and create a tailored care plan designed to enhance your comfort and safety within your home and community.

We proudly serve individuals of all ages facing physical or mental limitations, offering a wide range of PCA services to support your well-being. 

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How Can We Help

Here are the core services we provide to our client members:
 

  • Bathing/dressing

  • Personal hygiene/grooming

  • Rewarding companionship

  • Medication reminders

  • Assistance with self-administered medications


 

  • Range of motion

  • Toileting

  • Transportation and errands

  • Bedside monitoring

  • Housekeeping


 

  • Meal preparation/diet monitoring

  • Transfer assistance

  • Mobility

Instrumental Activities of Daily Living (IADLs) Services 

A PCA may assist with the following:

  • Non-Emergency Transportation

  • Accompany to medical appointments

  • Accompany to participate in the community

  • Assist with paying bills

  • Communicate by telephone and other media

  • Complete household tasks integral to the PCA services

  • Plan and prepare meals

  • Shop for food, clothing and other essential items

Service Eligibility

In order to qualify for PCA services, you must be eligible and enrolled in a Minnesota Health Care Program that includes PCA Services.

You must also have an assessment by a lead agency public health nurse or certified assessor to determine what services you qualify to receive.


All services are paid for through health care plans, government waiver programs or private pay, and must be preauthorized by the designated payer.

Nurse Supervision

HERO Home Health PCA services are provided under the supervision of an experienced Registered Nurse in accordance with Minnesota State guidelines and regulations.

PCA Certification

HERO Home Health Services is certified by the Minnesota Department of Human Services (DHS) to provide PCA services.

All HERO Home Health Services PCAs are trained, certified and registered with DHS as personal care assistants.

Family Care Services

If you are using a government waiver to pay for services, you have the option of using a qualified family member to provide your personal assistance care.

We’ll gladly provide the required training to your family member and guide you through the process of getting your family member registered as your PCA.

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